CCTV Control Room Team Leader

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Sorry! This position is now closed

  • Manage a small team of CCTV Control Room Operators
  • Examine and investigate CCTV footage
  • Collect, log and report daily information for team analysis
  • React appropriately to alarm activations from stores during the shift
  • Assist the Loss Prevention team in meeting required targets and deadlines
  • Communicate with and inform the relevant management of real time store infractions
  • Respond politely and accurately to internal and external enquiries
Salary£27,964 (£23,500 base salary plus £4,464 night shift premium)
HoursAverage 39 hours worked per week, 4 on 4 off, 12 hour night shifts
Contract Type6pm - 6am working a 4 on 4 off shift pattern with an occasional 9pm - 9am shift
LocationAxis Business Park, Portal Way, Gillmoss
Closing Date2021-08-20

About the Role

Job Overview

  • Manage a small team of CCTV Control Room Operators
  • Examine and investigate CCTV footage
  • Collect, log and report daily information for team analysis
  • React appropriately to alarm activations from stores during the shift
  • Assist the Loss Prevention team in meeting required targets and deadlines
  • Communicate with and inform the relevant management of real time store infractions
  • Respond politely and accurately to internal and external enquiries

Package Description

  • £27,964 (£23,500 basic salary plus £4,464 night shift premium per annum) 
  • Average 39 hours per week
  • Night shift - 6pm - 6am working a 4 on 4 off shift pattern with an occasional 9pm - 9am shift to be discussed at interview
  • 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
  • Contributable Company pension scheme
  • Onsite subsidised Health and Fitness Centre
  • Subsidised canteen
  • 10% store discount
  • Access to social and sporting events

Minimum Criteria to Apply

  • Experience of leading a small team
  • Computer literate; knowledge of Microsoft packages is essential
  • Experience of dealing with confidential data
  • Confident with numerical information
  • Ability to analyse and act appropriately in a variety of situations
  • Good written and verbal communication skills
  • Ability to work to targets and under pressure
  • Ability to plan and organise work schedules within tight deadlines
  • Ability to work on own initiative is imperative
  • Attention to detail
  • Experience of working in a high volume, fast paced business is essential
  • Experience of CCTV systems desirable
  • A sound knowledge of Health and Safety in a retail environment
  • Good geographical knowledge of the UK