- To provide support and guidance to Team Members and Store/Field Managers in the WFM system Kronos.
- To maintain and assist in the creation of store builds within the system.
- Conduct root cause analysis on issues and problems when they occur in the system.
- Contribute to the continuous improvement of the system, working with the workforce systems manager.
- Provide Maintenance of Confidential Information in compliance with general data protection and GDPR regulations.
- Other duties in accordance with the role and within remit of skill base.
- Work collaboratively with the team to improve Process.
System Support Administrator
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Sorry! This position is now closed
SalaryUp to £22,000
Hours37.50 hours per week
Contract TypePermanent
LocationAxis Business Park, Gillmoss, Liverpool
Closing Date2022-04-16
About the Role
Job Overview
- To provide support and guidance to Team Members and Store/Field Managers in the WFM system Kronos.
- To maintain and assist in the creation of store builds within the system.
- Conduct root cause analysis on issues and problems when they occur in the system.
- Contribute to the continuous improvement of the system, working with the workforce systems manager.
- Provide Maintenance of Confidential Information in compliance with general data protection and GDPR regulations.
- Other duties in accordance with the role and within remit of skill base.
- Work collaboratively with the team to improve Process.
Package Description
- Up to £22,000
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Contributable Company pension scheme
- Onsite subsidised Health and Fitness Centre
- Onsite subsidised canteen
- 10% store discount
- Cycle to work scheme
- Free car parking
- Access to social and sporting events
Minimum Criteria to Apply
- Computer proficient
- Ability to listen before responding
- Excellent problem solving skills, adopting an analytical and thorough approach
- Good time management skills and able to prioritise workloads
- An excellent ambassador for the function and a positive representative for the Company
- Experience of working to strict timeframes