Systems Support Administrator

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  • Maintenance of workforce management system; Kronos
  • Provide data analysis
  • Apply root cause analysis for problem solving
  • Provide system support and guidance to Area/Store Management
  • Maintenance of confidentiality of information in compliance with General Data Protection Regulation (GDPR) including the development and maintenance of information management and record-keeping systems related to areas of responsibility
  • Contribute to the continuous improvement of internal systems and practices
  • Other duties in accordance with role and within remit of skill base
Salary£23,604 per annum
Hours37.50 hours per week
Contract TypePermanent
LocationAxis Business Park, Portal Way, Gillmoss, Liverpool
Closing Date2022-11-18

About the Role

Job Overview

  • Maintenance of workforce management system; Kronos
  • Provide data analysis
  • Apply root cause analysis for problem solving
  • Provide system support and guidance to Area/Store Management
  • Maintenance of confidentiality of information in compliance with General Data Protection Regulation (GDPR) including the development and maintenance of information management and record-keeping systems related to areas of responsibility
  • Contribute to the continuous improvement of internal systems and practices
  • Other duties in accordance with role and within remit of skill base

Package Description

  • £23,604 per annum
  • 37.50 hours per week
  • Remote/hybrid working or Liverpool Head Office based available 
  • 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
  • Contributable Company pension scheme

Employee benefits: 

  • MyHB employee benefits platform with access to:
    • Retail and leisure discounts plus hundreds more 
    • Free Financial Advice 
    • Bank your savings into an ISA
    • 24/7 confidential counselling and advice line 
    • Low cost voluntary insured health plans
  • Onsite subsidised Health and Fitness Centre
  • Onsite canteen
  • 10% store discount
  • Access to social and sporting events
  • Free car parking

Minimum Criteria to Apply

  • Computer proficient
  • Excellent problem solving skills, adopting an analytical and thorough approach
  • Confident and clear communicator
  • Methodical in approach – to have a disciplined, logical and orderly approach when dealing with and presenting work
  • Experience of working to strict timeframes
  • Experience of working in a team