- Ensure the trouble-free opening of new stores from a technical hardware installation point of view
- Ensure a high standard of work is delivered on schedule
- Work nationally and spend multiple nights away many weeks of the year
- Liaise with other teams on site, and work well in a fast-paced environment
- Contribute to systems in the warehouse and head office including access-control
- Perform desk based repairs in the office on EPoS equipment as required
- Terminate cables and patch networks across multiple switches and VLANs
- Troubleshoot problems, diagnose faults and find solutions independently
- Support field service team with queries
IT EPoS Field Installation Engineer
/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
Sorry! This position is now closed
Salary£36,646 per annum
Hours37.50 hours per week
Contract TypePermenant
LocationAxis Business Park, Portal Way, Gillmoss, Liverpool
Closing Date2023-12-12
About the Role
Job Overview
- Ensure the trouble-free opening of new stores from a technical hardware installation point of view
- Ensure a high standard of work is delivered on schedule
- Work nationally and spend multiple nights away many weeks of the year
- Liaise with other teams on site, and work well in a fast-paced environment
- Contribute to systems in the warehouse and head office including access-control
- Perform desk based repairs in the office on EPoS equipment as required
- Terminate cables and patch networks across multiple switches and VLANs
- Troubleshoot problems, diagnose faults and find solutions independently
- Support field service team with queries
Package Description
- £36,646 per annum
- 37.50 hours per week
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Contributable Company pension scheme
- Company Car (Essential Use) or Car Allowance
Employee benefits:
- MyHB employee benefits platform with access to:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans
- Onsite subsidised Health and Fitness Centre
- Onsite canteen
- 10% store discount
- Access to social and sporting events
- Free car parking
- Death in Service Benefit (subject to 12 months complete service)
- Long Service recognition scheme
Minimum Criteria to Apply
- Full, clean UK driving licence
- Be comfortable working at height as there may be an occasional requirement to work with ladders
- Experience working within a retail environment for ideally 5+ years in a field service role
- Good understanding of all aspects of the retail environment
- Good understanding of and experience with network infrastructure, server installation and network cabling
- Experience in working to tight and immoveable deadlines
- Good working knowledge of access-control systems
- Excellent communication skills and a team player who is happy to share knowledge and skills with colleagues