System Support Administrator

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Sorry! This position is now closed

Salary£26,023
Hours37.50 hours
Contract TypePermanent
LocationAxis Business Park, Portal Way, Gillmoss, Liverpool
Closing Date2024-06-19

About the Role

Job Overview

  • Serve as the primary point of contact for Kronos queries from field, store, and site leadership.
  • Maintain the workforce management system.
  • Provide data analysis and directional reporting.
  • Conduct root cause analysis to solve problems effectively.
  • Offer system support, training, and guidance to field, store, and site leadership.
  • Contribute to the continuous improvement of internal systems and practices.
  • Perform other duties within the role’s scope and skill base.

Package Description

  • £26,023 per annum
  • Primarily based at our Liverpool Head Office, with flexible opportunities for remote work.
  • 28 days paid holiday per annum, rising to 33 days upon 5 years’ service (inclusive of bank holidays)
  • Contributable Company pension scheme

Employee benefits:

  • MyHB employee benefits platform with access to:
    • Retail and leisure discounts plus hundreds more
    • Free Financial Advice
    • Bank your savings into an ISA
    • 24/7 confidential counselling and advice line
    • Low cost voluntary insured health plans
  • Onsite heavily subsidised Health and Fitness Centre
  • Onsite canteen
  • 10% store discount
  • Free car parking
  • Death in Service Benefit (subject to 12 months complete service)
  • Long Service recognition scheme

Minimum Criteria to Apply

  • Experience in system management (preferred but not essential).
  • Experience with Kronos WFM solutions (preferred but not essential).
  • Proficient computer skills.
  • Excellent problem-solving skills with an analytical and thorough approach.
  • Confident and clear communication abilities.
  • Strong attention to detail ensuring accuracy.