- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Team Leader
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Sorry! This position is now closed
Salary£29,079
HoursUp to 44 hours worked over any 5 days
Contract TypePermanent
LocationErrill Retail Park, Plymouth
Closing Date2025-01-07
About the Role
Job Overview
- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Package Description
- £29,079 FTE (44 hours)
- 5.6 weeks paid holiday per year including bank and public holiday allowance rising to 6.6 weeks upon 5 years' service
- Invest: Grow with Us store management training programme
- Contributable Company pension scheme
- Staff uniform
- 10% store discount
Employee benefits
MyHB employee benefits platform with access to:
- Retail and leisure discounts plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low cost voluntary insured health plans
Minimum Criteria to Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work