- Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
- Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
- Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
Deputy Manager
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Sorry! This position is now closed
Salary£38,941
Hours44 hours worked over any 5 days
Contract TypePermanent
LocationUnit B&C Waterfields Retail Park, Watford
Closing Date2025-04-20
About the Role
Job Overview
- Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
- Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
- Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
Package Description
Salary & Hours
- £35,941 FTE
- 44 hours per week
- This role and location qualifies for a £3,000 FTE Regional Allowance. This allowance is non-contractual and non-transferable.
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Life Insurance for all colleagues (on completion of 12 months service)
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Completely confidential services to you and your family
- Low cost voluntary insured health cash plans and cancer cover
Minimum Criteria to Apply
- Experience of supervising medium sized retail teams in a fast-moving retail environment to achieve significantly high weekly sales targets
- Experience of working in and managing a varied range of retail categories
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Manage teams
- Problem solve
- Develop talent
- Commercially astute