- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Team Leader
/ / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
Sorry! This position is now closed
Salary£30,887
HoursUp to 44 hours worked over any 5 days
Contract TypePermanent
LocationBelton Road, Loughborough
Closing Date2025-04-23
About the Role
Job Overview
- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Package Description
Salary & Hours
- £30,887 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Life Insurance for all colleagues (on completion of 12 months service)
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Completely confidential services to you and your family
- Low cost voluntary insured health cash plans and cancer cover
Minimum Criteria to Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work