Loss Prevention Administrator

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Sorry! This position is now closed

Examine CCTV together with the incident report to gauge understanding of the incident
Use Loss Prevention technologies to link offenders that are offending across multiple sites
Support in the administration of all LP technologies – FaceWatch, Auror and any future technologies
Respond to live alarms with the appropriate course of action
Support the effective management of violent and aggressive incidents
Review point of sale data to identify and review suspicious transactions
Complete effective reports for stakeholders in a timely manner
Liaise with 3^rd party contractors and external agencies
Resolving 1^st line customer enquiries (Retail, Logistics and external agencies)
Record data relating to civil debt
Create and maintain crime packs
To complete administrative duties as and when required
Engage stake holders on issues and trends impacting their area of responsibility
Offer advise and guidance on any security/Loss Prevention related incident
Be proactive to mitigate the chance of incidents reoccurring

Salary£26,281.05

HoursAverage 38.61 hours a week worked over a 4 on 4 off shift pattern (6am - 6pm)

Contract TypePermanent

LocationAxis Business Park, Portal Way, Gillmoss, Liverpool

Closing Date2025-04-01

Examine CCTV together with the incident report to gauge understanding of the incident
Use Loss Prevention technologies to link offenders that are offending across multiple sites
Support in the administration of all LP technologies – FaceWatch, Auror and any future technologies
Respond to live alarms with the appropriate course of action
Support the effective management of violent and aggressive incidents
Review point of sale data to identify and review suspicious transactions
Complete effective reports for stakeholders in a timely manner
Liaise with 3^rd party contractors and external agencies
Resolving 1^st line customer enquiries (Retail, Logistics and external agencies)
Record data relating to civil debt
Create and maintain crime packs
To complete administrative duties as and when required
Engage stake holders on issues and trends impacting their area of responsibility
Offer advise and guidance on any security/Loss Prevention related incident
Be proactive to mitigate the chance of incidents reoccurring

£26,281.05 per annum
4 on 4 off shift pattern (including bank/public holidays)
Average 38.61 hours per week working 6am - 6pm
Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
Discounted onsite gym
On-site canteen
Contributable company pension scheme
10% store discount at all our retail stores
Life Insurance for all colleagues
Long service recognition scheme
MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Completely confidential services to you and your family
- Low cost voluntary insured health cash plans and cancer cover

Hardworking and reliable
Good communication skills (written and verbal)
Computer proficient: Microsoft Office (particularly Excel, Word and Outlook); Apple Mac; and Adobe
Numerate and accurate
Attention to detail
A confident communicator with excellent organisational and problem solving skills
Experience of working in a fast-paced and demanding environment
Experience of administrative responsibilities in previous roles