- Examine CCTV together with the incident report to gauge understanding of the incident
- Use Loss Prevention technologies to link offenders that are offending across multiple sites
- Support in the administration of all LP technologies – FaceWatch, Auror and any future technologies
- Respond to live alarms with the appropriate course of action
- Support the effective management of violent and aggressive incidents
- Review point of sale data to identify and review suspicious transactions
- Complete effective reports for stakeholders in a timely manner
- Liaise with 3rd party contractors and external agencies
- Resolving 1st line customer enquiries (Retail, Logistics and external agencies)
- Record data relating to civil debt
- Create and maintain crime packs
- To complete administrative duties as and when required
- Engage stake holders on issues and trends impacting their area of responsibility
- Offer advise and guidance on any security/Loss Prevention related incident
- Be proactive to mitigate the chance of incidents reoccurring
Loss Prevention Administrator
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Sorry! This position is now closed
Salary£25,525.50
Hours37.5
Contract TypePermanent
LocationLiverpool
Closing Date2025-05-30
About the Role
Job Overview
- Examine CCTV together with the incident report to gauge understanding of the incident
- Use Loss Prevention technologies to link offenders that are offending across multiple sites
- Support in the administration of all LP technologies – FaceWatch, Auror and any future technologies
- Respond to live alarms with the appropriate course of action
- Support the effective management of violent and aggressive incidents
- Review point of sale data to identify and review suspicious transactions
- Complete effective reports for stakeholders in a timely manner
- Liaise with 3rd party contractors and external agencies
- Resolving 1st line customer enquiries (Retail, Logistics and external agencies)
- Record data relating to civil debt
- Create and maintain crime packs
- To complete administrative duties as and when required
- Engage stake holders on issues and trends impacting their area of responsibility
- Offer advise and guidance on any security/Loss Prevention related incident
- Be proactive to mitigate the chance of incidents reoccurring
Package Description
Salary & Hours
- £25,525.50
- 37.50 hours, working any 5 days out of 7 days between 6am to 10pm
Employee Benefits
- Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Discounted onsite gym
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Completely confidential services to you and your family
- Low cost voluntary insured health cash plans and cancer cover
Minimum Criteria to Apply
- Experience of working in a fast-paced and demanding environment
- Experience of administrative responsibilities in previous roles
- Hardworking and reliable
- Good communication skills (written and verbal)
- Computer proficient: Microsoft Office (particularly Excel, Word and Outlook); Apple Mac; and Adobe
- Numerate and accurate
- Attention to detail
- A confident communicator with excellent organisational and problem solving skills
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.