- Lead and inspire your team: You’re the driving force behind a high-performing store team, coaching and supporting your colleagues to hit their goals and deliver a customer experience that keeps people coming back.
- Fuel the store’s success every day: From sales targets to store presentation and promotions, you work closely with your Area Manager and management team to make smart decisions that keep everything running smoothly and profitably.
- Put customers first, always: You lead by example, making sure your team knows exactly what great service looks like and how to deliver it — every interaction, every day.
- Develop your people: You’re a mentor and motivator, spotting talent, supporting growth, and making sure everyone is ready to step up and shine.
- Stay ahead of the game: Whether it’s solving problems quickly, reviewing performance, or planning ahead, you keep your store one step ahead to deliver strong results and a welcoming environment.
Store Manager Designate
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Sorry! This position is now closed
Salary£46,891.82
Hours44 hours worked over any 5 days
Contract TypePermanent
LocationTondu, Bridgend
Closing Date2026-05-04
About the Role
Job Overview
- Lead and inspire your team: You’re the driving force behind a high-performing store team, coaching and supporting your colleagues to hit their goals and deliver a customer experience that keeps people coming back.
- Fuel the store’s success every day: From sales targets to store presentation and promotions, you work closely with your Area Manager and management team to make smart decisions that keep everything running smoothly and profitably.
- Put customers first, always: You lead by example, making sure your team knows exactly what great service looks like and how to deliver it — every interaction, every day.
- Develop your people: You’re a mentor and motivator, spotting talent, supporting growth, and making sure everyone is ready to step up and shine.
- Stay ahead of the game: Whether it’s solving problems quickly, reviewing performance, or planning ahead, you keep your store one step ahead to deliver strong results and a welcoming environment.
Package Description
Salary & Hours
- £46,891.82 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Minimum Criteria to Apply
- Extensive experience leading medium to large teams in a high-volume, fast-paced retail or hospitality environment
- Proven ability to consistently achieve and exceed significant weekly sales targets through effective leadership, coaching, and team engagement
- Strong strategic and operational leadership skills, with experience setting and driving store performance and development goals in collaboration with senior leaders
- Demonstrated success in recruiting, developing, and retaining talent, including succession planning and building a strong leadership pipeline within the store
- Clear commitment to developing people, fostering growth, and building high-performing, motivated teams
- Excellent interpersonal and communication skills with the ability to influence, inspire, and lead by example
- Strong understanding of how to execute and embed company strategy at store level to deliver strong commercial and operational results
- Passion for customer service excellence, with the ability to coach teams to deliver consistently exceptional experiences
- In-depth knowledge of store operations, including compliance, health and safety, merchandising standards, and loss prevention
- Highly effective at prioritising, organising, and delegating tasks to drive productivity and meet operational demands
- Strong commercial acumen with the ability to analyse store performance, identify opportunities, and implement initiatives that increase profitability
- Confident problem solver with experience managing complex operational issues and delivering practical, innovative solutions
- Experience planning and executing in-store promotions and local marketing initiatives to drive traffic and grow sales
We expect lots of interest, so get your application in early — the closing date might move forward!