Salary and Location

• £25,350.00 per annum
• 37.50 hours per week
• Based at our Liverpool Head Office

Employee Benefits

• Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Discounted onsite gym
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Completely confidential services to you.
  • Low-cost voluntary insured health cash plans and cancer cover

• Good communication and interpersonal skills
• Confident and polite telephone manner
• Strong organisation and time management
• Able to prioritise tasks and work to deadlines
• Comfortable using Microsoft Excel, Word, Outlook, and other basic IT systems
• High attention to detail and accuracy
• Able to stay calm under pressure
• Understands the importance of confidentiality
• Previous experience in a similar role is useful but not essential